Managed IT Services You Can Trust
We provide IT Support and Digital Transformation Consultancy services primarily to businesses with 10-50 employees. As part of those services we also deal with Website hosting and development, network design installation and maintenance, wireless systems, servers, access control systems, cctv and more.
Signs you might need some help
Do you catch yourself or any of your team saying any of the following things? If you do then you are in the right place as we can help.
"The system is on a go slow"
Making sure you have the right kit all the way down the line is really important. PCs or Laptops with the right spec, Windows up to date and configured properly, decent network and wireless design and a suitably sized internet connection all go a long way to keeping things running smoothly. We will keep an eye on all of these things and make recommendations for upgrades when and where they are needed.
"I can't print right now"
Printers are the nemesis of most IT teams. Not the awesome ride at a well known theme park but the harbinger of doom. We take a sensible proactive approach to printers and make sure everything is setup and installed as it should be to allow hassle free office life. We can even manage printer supplies for you so you never run out of toner ever again.
"I can't find your email"
Having email setup so that your team can work efficiently both individually and as part of a wider operation is key. Shared mailboxes, proper software and well conceived procedures all help to keep your customer service on point and running smoothly.
Worried about cyber security?
We update our tools regularly to make sure you and your staff are as safe as you can be. We include all the tools needed to gain the Government backed Cyber Essentials certification AS STANDARD, no hidden extras.
We also include user security training in all our packages to keep you on the right side of your insurance company and HR requirements.
TESTIMONIALS
What Our Customers Are Saying
QCT Have been looking after our day to day IT support, technology planning, backups and Disaster recovery plans for nearly 20 years now. Gareth knows his stuff and is able to communicate at all levels from the Management team through to the warehouse.
We only started working with QCT fairly recently but they have revolutionised how we use our systems. Everything just works, it’s like magic.
QCT helped us upgrade our server about 8 years ago and are currently helping us migrate to a cloud based solution. We are also updating all of our kit to Windows 11 to keep on top of new features and to make sure we are ready for things to come.
A recent Cyber Security survey found
“Half of businesses (50%) and around a third of charities (32%) report having experienced some form of cyber security breach or attack in the last 12 months. This is much higher for medium businesses (70%), large businesses (74%) and high-income charities with £500,000 or more in annual income (66%)”
Having good IT support is the first step in making sure you are covered in the event of a problem.
Survey conducted by the UK department for Scient Innovation and Technology. Link here
What WE Do
We provide 3 core services to our customers based on your size and individual requirements.
Pay as you go
Not interested in a monthly Managed IT option? We can offer a pay as you go service where we charge for our time in 15 min blocks. Our current rate is £125 per hour during normal office hours.
We also spec and supply business class IT hardware if required
Managed IT
Our most popular option.
For a fixed monthly fee we will remove all your IT pain points and provide proactive reviews of your tech to help you achieve your business goals.
Pricing is based on the number of sites, servers and users you have and covers all remote support with an option for 24/7 if needed.
Co-Managed
Got your own internal IT support team but just need a bit of a hand to get some projects knocked out of the park. Or maybe you are the IT guy and management are expecting you to be all things to all people all the time?
That’s where co-managed IT comes in. You deal with the day to day and just give us a call to help as and when.
Complimentary Services
We have several other services that compliment our 3 core offerings that can help you to make the best use of your tech kit and keep you, your staff and your facilities safe and sound. Wireless networking, broadband and telephone systems are part of our bread and butter, keeping you connected and working whether at the office or at home. We offer website hosting and design services to help keep you in front of your customers. We can offer advice on software procurement and if required provide software development services. If it’s facilities you are worried about then we can help with access controls, CCTV, electrical installation and Air conditioning.
Some of these services we offer directly and others we provide through 3rd parties, whatever the situation we will be transparent but by working with our preferred quality assured suppliers we are able to manage the whole process for you.
Contact a Human!
Hours
M-F: 8am - 6pm
S-S: Closed
Call Us
+44 (0) 1782 723500
Office
Unit 13, Stone Enterprise Centre, Emerald Way, Stone, Staffordshire, ST15 0SR